Privacy Policy

Last Updated: February 18, 2025

At Ichiban Roofing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use and share it, and your rights regarding your personal information when you visit our website (ichibanroofing.net).

1. Business Information

Legal Business Name and Address:
Ichiban Roofing
4068 Redondo Beach Blvd., Unit 2
Torrance, CA 90504

Website Ownership:
This website is owned and operated by Ichiban Roofing.

2. Data Collection

Types of Data Collected:

  • Personal Information: Name, Email, Phone number, Address
  • Technical Information: IP Address, Browser Type, Device Type

Methods of Collection:

  • Direct Collection: Data you provide when filling out our contact forms.
  • Automated Collection:
    • Google Analytics – To analyze website usage and performance.
    • Google reCAPTCHA – To protect against spam and abuse.
    • Meta Pixel – For measuring ad performance and remarketing purposes.
    • Microsoft Clarity – To gain insights into user interactions and improve the site’s usability.

3. Purpose of Data Usage

We collect and process your data for the following purposes:

  • To respond to inquiries and communicate with you.
  • To enhance and personalize your experience on our website.
  • To analyze website usage and performance, allowing us to improve our services.

4. Legal Basis for Data Processing

We process your personal data based on the following grounds:

  • Consent: By using our website or submitting your information, you consent to the collection and processing of your data for the purposes outlined in this Privacy Policy.
  • Legitimate Business Interests: We process your data as it is necessary to provide our services, respond to your inquiries, and improve our website while respecting your rights.

Note: Although the California Consumer Privacy Act (CCPA) does not require the same specific legal basis as the GDPR, we are committed to transparency and ensuring you are informed about how your data is used.

5. Data Sharing and Third-Party Involvement

We may share your personal data with third-party service providers solely for the purposes of:

  • Website analytics and performance measurement (Google Analytics, Microsoft Clarity).
  • Advertising and remarketing (Meta Pixel).

These third-party providers are contractually obligated to protect your data and use it only to support our website’s functionality. We do not sell your personal information.

6. Data Storage and Security

Storage:
Your personal data is stored on secure cloud servers maintained by reputable service providers.

Security Measures:
We implement reasonable technical and organizational measures (such as encryption, secure access controls, and regular security assessments) to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill the purposes for which it was collected.
  • Comply with our legal obligations.
  • Ensure the continuous operation and improvement of our services.

If you request deletion of your data, we will comply where possible, subject to any legal requirements that mandate its retention.

8. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request information about the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal information (subject to legal exceptions).
  • Opt-Out: Choose not to have your data used for certain purposes (such as targeted advertising).
  • Cookie Control: Manage or disable cookies through your browser settings.

Exercising Your Rights:
To exercise any of these rights or if you have any questions about your personal data, please contact us using the information provided in the “Contact Information” section below. We may ask you to verify your identity before processing your request.

9. Cookies and Tracking Technologies

Our Use of Cookies:
We use cookies and similar technologies to:

  • Enable website functionality and enhance your browsing experience.
  • Analyze website usage to improve our services.
  • Deliver personalized content and advertising (via Google Analytics, Meta Pixel, and Microsoft Clarity).

Managing Cookies:
You can manage your cookie preferences through your browser settings. For detailed information on how to opt out of or manage cookies, please refer to our Cookie Notice.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@ichibanroofing.net
Phone: (323) 295-4400
Mail: Ichiban Roofing, 4068 Redondo Beach Blvd., Unit 2, Torrance, CA 90504

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.